Smoky Mountain Knife Works Reviews
(Rated by 2367 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.0
- Shipping & Delivery4.0
- Good Value5.0
Recent Customer Reviews (2)
Vanessa Theiss
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Ava Buckley
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Payment Methods
Accepted Payment Options:
Prices for items on Smkw.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Smoky Mountain Knife Works credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Smoky Mountain Knife Works Pros & Cons
Pros
1
Wide Product Range: Offers a variety of knives and related accessories from major brands.
2
Competitive Prices: Prices are highly competitive, with items like the CRKT Soldotna Micarta Handle Fixed Blade Russ Kommer Design priced at $200.00.
3
Sales and Discounts: Regular sales and discounts, such as the Brian Brown Raptor Folding knife Arctic Storm SMKW Exclusive on sale for $269.99.
4
Price Match Policy: Matches prices on "in stock" products from other online stores.
5
Fast Shipping: Most orders ship next business day, and orders over $75 ship free.
6
Sezzle Payment Option: Allows for payment splitting into four installments for orders over $100.
7
Customer Service: Some customers have reported excellent customer service, with one reviewer noting they were treated with respect and received excellent service.
CONS
1
Mixed Customer Reviews: The website has a 3.4-star rating from 17 reviews, indicating mixed customer satisfaction.
2
Quality Control Issues: Some customers have reported receiving defective or incorrectly described items, such as the Case XX Tiny Trapper being significantly smaller than expected.
3
Customer Service Complaints: Some customers have experienced poor customer service, including rude representatives and difficulty with returns.
4
Return Policy Issues: Returns can be a hassle, with some customers reporting difficulties in getting refunds for defective items.
Smoky Mountain Knife Works Features and Benefits
Features
Wide Selection
Offers a vast collection of knives, outdoor equipment, tactical gear, including museum-quality cutlery memorabilia and artifacts, and a variety of knives and related accessories from major brands.
Sign-up Bonus
Receive a 10% discount code for your next order when you sign up for the email newsletter or text program.
Flash Sales
Daily deals with savings of 20% to 60% on limited-time knife offers, updated every 24 hours at 9 a.m. EST.
Clearance Deals
Daily additions and removals of clearance products across all site categories, including knives, ammo, apparel, and accessories.
Free Shipping Threshold-Based
Free shipping on orders over $75 within the lower 48 states (exclusions for ammo, flammables).
Expedited Shipping Options
Additional shipping options available, including regional delivery notices.
Social Media Promotions
Access to exclusive promo codes and offers by following SMKW on social media platforms like Facebook and Twitter.
Price Match Guarantee
Matches the price of any knife with a matching product number or in-stock products sharing the same Item Number or Manufacturer Part Number if a lower price is found on a competing site.
Knife Knowledge Educational Resources
Detailed articles on knife features, blade finishes, and the anatomy of a pocket knife to enhance customer knowledge.
Request a Free Catalog
Option to request a free print catalog or browse the digital catalog for new arrivals and monthly specials.
Competitive Prices
Highly competitive prices on a variety of knives, including automatic and folding knives, with examples like items priced at $38.99, $200.00, and $269.99 on sale.
Sales and Discounts
Regular sales, discounts, flash sales, and exclusive deals.
Fast Shipping
Most orders ship next business day.
Sezzle Payment Option
Allows for payment splitting into four installments for orders over $100.
Customer Service
Excellent customer service reported by some customers, treating them with respect.
Return Policy
Return most new, unopened items within 30 days for a full refund; return shipping costs paid if due to company error.
Low-Cost Shipping for Small Orders
Orders under $75 ship for as low as $3.99 based on items and total order weight.
International Shipping
Can ship to virtually any address in the world, with some product restrictions.